Firm News

Delay Deny Defend by Jay M. Feinman

A great book about why insurance companies don’t pay claims and what you can do about it, written by Jay M. Feinman.  Mr. Feinman says, “Insurance doesn’t work when the insurance company fails to honor the terms of the policy and its promise of security through the strategy that has become known as ‘delay, deny, defend’.”   He goes on to say, “The point of view in this book is proconsumer but it is not anti-insurance. Insurance is essential to our economic security. But if insurance is to maintain its role as the great protector of the standard of living of the American middle class, prompt and fair claim handling has to be the rule. This book explores why that doesn’t always happen, and why it is even less likely to happen today than fifteen or twenty years ago.”

Posted: February 19, 2019


Tennessee Trial Lawyers Association – Reflections

Eric Buchanan reflects on how the TTLA changed his practice, his profession, and his life.

Posted: July 19, 2018


Attorney Hudson Ellis Makes Junior Partner at Eric Buchanan & Associates

The Law firm of Eric Buchanan and Associates, PLLC announces that Attorney Hudson T. Ellis has been made Junior Partner.

Posted: January 29, 2016


Eric Buchanan & Associates Celebrate Their Eleventh Anniversary

We want to thank our clients for the opportunity to represent them in their disability cases and thank our attorneys and staff for all their hard work and dedication.

Posted: July 1, 2014


Eric Buchanan Take Posts In Tennessee Association for Justice

Eric Buchanan has been elected as President Elect for the Tennessee Association for Justice (formerly TTLA).

Posted: June 13, 2014


2014 Better Business Bureau Torch Award

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Eric Buchanan & Associates was awarded the “2014 Better Business Bureau Torch Award” in Category 2 (11 to 99 employees) for maintaining exceptionally high standards of ethical behavior. We want to thank our clients who nominated us for this award.

Posted: May 19, 2014


Eric Buchanan Speaking Engagement

Eric Buchanan spoke to the Chattanooga Area Society Of Healthcare Human Resources Administration today on what business owners, managers and HR professionals need to know about their duties under ERISA. Contact our office if you would like one of our attorneys to speak to your support group or organization about social security disability, long term disability or ERISA.

Posted:February 26, 2014


Eric Buchanan & Associates was Awarded the Services Select Seal of Satisfaction Award for the Attorney Category in Chattanooga

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Eric Buchanan & Associates was awarded the 2014 Services Select Seal of Satisfaction in the attorney category for Chattanooga. We want to thank our clients who recognized our quality customer service by nominating us for this award. It is our continued to commitment to uphold the highest standards of business excellence.

Posted:February 26, 2014


WRCB 3 Plus You Appearance

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Eric Buchanan and K. Molina Haynes appeared on WRCB 3 Plus You on Monday, December 16, 2013 to discuss the Power of I Am and how it is being used in the office.  These skills have not only  improved the staff’s customer service skills, it has greatly improved their teamwork, which ultimately benefits our clients in that they have a disability team working for them that is united with the technical and customer service skills to help them through the disability process.

Posted: February 26, 2014


Tennessee’s Top Rated Legal Leaders

Eric L. Buchanan was listed as one of Tennessee’s Top Rated Lawyers of 2013 in Legal Leaders.

Posted: January 6, 2014


Eric Buchanan & Associates Celebrate Their Tenth Anniversary

We want to thank our clients for the opportunity to represent them in their disability cases.

Posted: July 1, 2013


Eric Buchanan & Associates was Awarded the Services Select Seal of Satisfaction Award for the Attorney Category in Chattanooga for the Second Year in a Row

Seal of Satsifaction Photo 2013

“On behalf of the entire staff at Eric Buchanan and Associates, we are honored to receive the Services Select Seal of Satisfaction Award for a second year in a row. It is our continued commitment to our community, to our clients and as a recipient of the Seal of Satisfaction award to uphold the highest standards of business excellence.” – K. Molina Haynes, Office Manager

Posted: January 25, 2013


Eric Buchanan & Associates was Awarded the Services Select Seal of Satisfaction Award for the Attorney Category in Chattanooga

Seal of Satsifaction 2012

Eric Buchanan & Associates was awarded the 2012 Services Select Seal of Satisfaction Award in the Attorney Category for Chattanooga.  Seal recipients are an elite group of companies who have committed to uphold the highest standards of business excellence represented by the Seal of Satisfaction. In each of over 70 professional service company categories, an evaluation and interview process is conducted prior to a company receiving the Seal of Satisfaction certification mark and award in their professional services category.  Seal recipient companies commit to uphold the Seal of Satisfaction’s highest standards of business excellence and customer/client/patient satisfaction.

Posted: January 27, 2012


Chattanooga Attorneys Take Posts In Tennessee Association for Justice

Eric Buchanan has been elected vice president for east Tennessee in the Tennessee Association for Justice (formerly TTLA).

Posted: June 30, 2010



Several Chattanooga attorneys have taken leadership posts in the Tennessee Association for Justice. Eric Buchanan was named secretary. Board members include Megan England Demastus, Pamela O’Dwyer and Morgan Adams.

The Tennessee Association for Justice recently elected Phillip Miller as president for the 2010-11 term. A Nashville attorney, he replaces Wayne Ritchie of Knoxville who served as president from 2009-10. Mr. Ritchie now assumes the role of immediate past president and Leslie Muse of Knoxville advances to president-elect.

Client Review

"Absolutely wonderful team! Highly professional and dedicated. Took my case when others didn't want to and won! Everyone who worked was me was very attentive. They made me feel like they really care and I felt highly supported during quite an uneasy time. Could not thank them enough. I highly recommend working with this attorney firm!"
Ira E., Former Client

Client Review

"They are great, Let them handle it..!"
A.C., Former Client

Client Review

"They addressed my needs, even the ones I had no clue I needed, they put me at ease... I would highly recommend them."
J.M, Former Client

Client Review

"I knew they were the firm for me from the first phone call. The entire team is professional, courteous, knowledgeable and honest."
D.H, Former Client

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